Code 01h: Over-Voltage Protection

Cause

The 01h: Over-Voltage Protection error code indicates that the motor and/or the controller are being overworked and pushed past their limits. This happens when the controller detects the power required surpasses the voltage limits of the motor and/or the controller, and it shuts down to protect the bike's electrical system from being damaged.

Solution

This error code will often resolve itself after letting the bike rest for a few minutes, giving the motor and/or the controller a chance to cool down. We recommend unplugging the battery, powering off the bike, and letting it rest for 5 to 10 minutes before powering it on again. After the error code is resolved, we advise that you refrain from overworking the bike to prevent the same issue from happening.

Submit a Warranty Claim or Start a Ticket for Assistance

If the error code does not clear after letting the bike rest powered off for 5-10 minutes, Submit a Warranty Claim or Start a Ticket for Assistance, also including a 10-second video of the bike's LCD displaying the 01h error code, and an agent will reach out to provide further assistance.