Miscellaneous Questions
- Where Is the Serial Number on My Rize Bike?
- Where Can I Find the Serial Numbers on Pre-2021 Models?
- Where Can I Find the Owner Manual for the Spark Mini?
- Do You Offer Tax Exemption to Indigenous People?
- Can I Purchase an eBike In-Store and Take It Home on the Same Day?
- Can I Purchase Products Now to Take Advantage of the Current Promotion but Have Them Shipped to Me Later?
- Are the City and City MD for Men or Women?
- Where Can I Find the Owner Manuals for 2020 eBikes?
- Do Your eBikes Come With Rear Racks?
- Why Does Showroom Assembly Cost So Much and Take So Long?
- Where Are Your eBikes Manufactured?
- How Should I Secure My Bike?
- Do I Need to Make an Appointment for a Test Ride?
- Why Am I Not Getting the Range That's Advertised on the Website?
- Can I Ride the Fixie on Gravel?
- Are the eBikes Waterproof?
- Why Doesn't My Fixie Go Over 32 km/h Even After Unlocking the Top Speed?
- Are Foldable eBikes Easier to Transport?
- Can I Change My Rize Bike From Class 2 to Class 3?
- Do You Keep a Record of My Bike's Serial Number?