Before You Buy

Picking the Right eBike

• I'm Over the Recommended Weight Limit/Outside the Recommended Height Range For an eBike. Can I Still Ride It?
• How Do I Pick a Bike That Fits Me?
• How Do I Pick the Right eBike to Buy?
• Can I Customize My Rize Bike With Different Parts?
• Can the Blade Models Really Fit Two People? What’s the Maximum Weight Limit?
• Do You Have Any Stores Where We Can Take a Look at the Bikes?

See all 9 articles

Promotions and Discounts

• How Can I Stay Up to Date With Upcoming Promotions?
• Do You Offer Discounts to US Army Veterans?
• Do You Offer Price Adjustments?
• Can I Combine Promotions and Discount Codes?
• Can I Get a Discount on My Bike if I've Ordered One Before?

Payment and Financing

• Can I Place a Pre-Order for eBikes and Accessories That Are Out of Stock?
• My Credit Card Cannot Be Validated. What Do I Do?
• How Do the Gift Cards Work?
• What Payment Options Do You Take?
• Do You Offer Financing Options?

Compatible Parts and Accessories

• Can I Upgrade My Freewheel?
• Can I Replace My Saddle With Something More Comfortable?
• Can I Share Primary and/or Secondary Batteries Between My Rize Bikes?
• Can I Install a Secondary Battery on My 2020 Rize eBike?
• Why Isn't the Rectangular Mirror Compatible With the City and Leisure eBikes?
• How Does the Secondary Battery Work?

See all 16 articles

eBikes Laws and Regulations

• Liability Disclaimer
• US Regulations
• Canadian Regulations