Please see below for our Order Cancellation Policy. Please contact us if you have any questions or require clarification.
Order Cancellation
- Unshipped Orders: Orders placed between Friday to Monday may be cancelled before 12:00 PM PST on the same Monday. Orders placed between Tuesday and Thursday may be cancelled before 12:00 PM PST on the same Thursday. However, a 5% cancellation fee will be withheld from the total refund amount for all credit card transactions. Orders paid via Interac e-transfer, RBC PayPlan, and Affirm are fully refundable. Please contact us as soon as possible if you decide to cancel your order.
- Shipped Orders: Shipped orders cannot be cancelled. You will need to request to return the product after you receive it.
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