Here are the basics of our Returns and Refunds Policies. For the complete policies, please visit this link: Rize Bikes Cancellation and Return Policy.
Return Policy
All returns are subject to a 15-25% restocking fee. All returns must be first approved by Rize Bikes. Any unauthorized returns will be rejected and sent back to the owner at the owner’s cost.
For a complete list of products eligible for returns, please refer to the Order Return section of the Return Policy. All returns are subject to the process, conditions, and terms outlined in the Return Policy.
Refunds and Reimbursements
All refunds and reimbursements are sent via the original payment method for the order. For the complete refund and reimbursement policies, please refer to the Return Policy and the Claims Process section within the Warranty Policy.
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